Policies & Procedures

On this page you will find links to our policies, procedures and terms and conditions.

Please find below our policies and procedures for all of our educational delivery for ESFA funded programmes and self-funded provision.

As part of your enrolment and induction, you will undergo a comprehensive process with your tutor and our operations team. During this process you will become knowledgeable on all relevant policies including, but not limited to, health and safety, safeguarding, PRVENT, anti-bullying, appeals, complaints and many more. It is imperative that you take the time to fullly understand all relevant policies and procedurers as they are there to protect you and all parties involved during delivery.

For self-funded provision, should you begin a course with us (including all apprentice personal trainer options), as soon as you accept your learning resources and attend your course induction, you are automatically agreeing to all terms and conditions and you will be bound by these terms and conditions. For all learners using our own student finance facility, as soon as you accept your loan agreement and sign the lender’s terms and conditions, you confirm that you accept, and will adhere to, all of the terms, conditions, policies and procedures for The Vocational Academy.

If you have any additional questions or would like to request a refund and begin the complaints process, feel free to contact us via our admin e-mail: admin@thevocationalacademy.co.uk.

For any concerns regaridng a safeguarding matter (defined in our policy below), please contact safeguarding@thevocationalacademy.co.uk

Please see all of the relevant documents below (simply click to download):