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Welcome to your apprenticeship training for Team Leader and Supervisor. We have been working very hard to help ensure this apprenticeship really is a bespoke apprenticeship for this sector and we will continue to improve this platform at every opportunity….consider this platform a constantly “evolving” learning resource to help make sure YOU achieve the best outcomes possible.

As is always the case at The Vocational Academy and UKFI, should you have any feedback for us at any point that you feel would improve our resources and delivery further, please feel free to let us know. All we want to do is make sure our apprenticeships really are of the highest standards. At the end of the day, the most important people in shaping the future of apprenticeships are apprentices like you, employers and training providers like us. With a team effort, our apprenticeships will continue to get better and better.

You will find that our online platform for this apprenticeship contains resources that have been created by The Vocational Academy (us) and Highfields. This is because the apprenticeship is split into two main parts; the TLS apprenticeship itself and the TLS diploma that runs alongside it. By completing the tasks on this platform, you will gain two qualifications; the apprenticeship standard AND the diplpma. Both are at level 3.

Highfields are also your EPAO (End Point Assessment organisation) for your apprenticeship. In short, this means that they will be allocating a dedicated assessor to you towards the end of your studies. This assessor independently determines whether or not you have met all the required standards via a comprehensive assessment. We (your training provider) will deliver all the information you need via this platform and through delivery in person (either at our campus or at your place of work), in addition to delivering your additional qualification; the Level 3 Diploma in Team Leader or Supervisor (TLS).

When we, you and your employer agree you are ready, you will then be put forward for your final end point assessment with Highfields.

This platform contains, but not limited to, resources such as:

  • Induction Resources – this should have already been completed BEFORE staring this area of the platform.
  • Level 3 diploma TLS
  • Apprentice toolkit resources to help you gather evidence
  • Useful resources and additional short courses – the CPD certified managerial blueprint online training course.
  • And much more!

Please work through this platform in the intended order where possible. Although we have allowed you “free form” access, meaning you can access all of the materials in any order.

The platform is broken down in to sections. In each section will be a lesson. And where required, there may be “Topics” within each lesson to break it in to manageable chunks. In each lesson and topic, there will be a “Materials” tab you can click on. Where required, this is where you’ll be able to access the key resources for that section to work through your studies.

Please liaise with your employer throughout your apprenticeship and help make sure they are as involved as they can manage. This is ESSENTIAL for progress reviews and ensuring your OTJ logs are up to date and verified by all parties (please refer to the OTJ log and reviews section of this platform).Β  Should you require any additional support at any time, please either contact your designated tutor or e-mail:, quoting your name, learner number (if known) and apprenticeship/course you are studying.

Finally, from all of us here at TVA, enjoy your studies!




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