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This apprenticeship is 42 months in duration. Ideally an apprentice will have some prior experience in this area, however this is not essential. This can impact on the time it takes to complete apprenticeship.

Entry Requirements:

Ideally an apprentice will have level 2 in functional skills English and Maths on entry, although this is not essential. If an apprentice does not hold a level 2 or equivalent in maths and English (Grade C/4 or above), they will have to complete functional skills with us until level 2 is achieved. The apprenticeship cannot be completed until level 2 is achieved.

It is not essential to hold any electrical installations/maintenance qualifications for this apprenticeship.

Apprenticeship content:

In addition to achieving what’s known as the knowledge, skills and behaviours (KSB’s) to achieve the apprenticeship standard. The full level 3 electrotechnical qualification in installations or maintenance.

The apprenticeship standard itself is the main programme and with the addition of the level 3 electrotechnical qualification, is one of the highest standards to be achieved when training to be an electrician. As part of the apprenticeship, the apprentice must be employed with a relevant employer undertaking electrical installations/maintenance duties as part of their job role. Training is therefore delivered by TVA onsite, in the classroom, at our practical facilities and through online learning.

A portfolio of evidence is compiled as part of the apprenticeship with close support from TVA, with comprehensive training throughout the apprenticeship. Once the portfolio is completed in terms of the KSB’s being met, a decision on entering the EPA gateway is made (outlined below).

End Point Assessment:

An apprenticeship is assessed through end point assessment (EPA). This is where an independent assessor from a separate organisation will visit the apprentice to conduct a range of different assessments. Sometimes these can be workplace observations, interviews, professional discussions, projects, examinations and more. The apprenticeship studied will determine the type of assessments. A detailed briefing is provided before EPA, with mock EPA’s conducted before deciding to enter the EPA gateway.

Further information:

For further details of the apprenticeship standard, please see the institute of apprenticeships website via link below:


Employers/Apprentices, Contact us:

If you are an employer, please contact us using the button below stating you are an employer. After discussion and confirming your requirements, we then begin the employer onboarding process.

If you are a perspective apprentice, please complete our contact form by clicking on the button below, stating that you are an apprentice looking for an opportunity in your chosen sector. One of our team will then contact you to give you the best advice and guidance that we can ensure we find the best option for you.

Property Maintenance Operative

This occupation is found in the construction and built environment sector, where properties across the housing, healthcare, social care, hospitality, education, commercial, leisure, retail, and private and public sectors, require maintenance to keep them in a safe working condition, and to optimise their quality or performance.

The broad purpose of the occupation is to conduct the general day-to-day maintenance required to keep a range of properties in a good state of repair. Property maintenance operatives conduct routine maintenance tasks, and minor planned and responsive repair works, using a broad range of fundamental trade skills including carpentry, joinery, plumbing, plastering, brick and block work, external works and associated finishing trades including tiling, painting, and decorating. Operatives use a wide variety of hand and power tools, materials, components, fixtures and fittings, ensuring work that is carried out is compliant with health and safety requirements, and meets building safety regulations and legislation. This requires them to know and understand the key principles of buildings and their construction, the range of building services that support a buildings operation, including electrical, plumbing, plant, safety systems and equipment, the techniques, and processes to prevent damage. Operatives are also keenly aware of the limits of their own competence, and will respond appropriately to, and report faults and defects to, others as necessary. Increasingly, property maintenance operatives are required to support in the optimisation of building performance and minimisation of environmental impact; operatives now need to record and report building information digitally, and consider sustainability and environmental choices, such as the use, recycling, and disposal of materials and components, in order to achieve net-zero carbon emissions.

In their daily work, an employee in this occupation interacts with other maintenance staff, specialist trades people, landlords and property owners, and the staff that work within or the residents that occupy buildings. Property Maintenance Operatives assist in the location of the repair works to be carried out, and to obtain further information and clarification as required from the customer, using a range of information gathering and communication techniques, whilst recording and reporting information in a variety of ways, including using digital technologies. Whilst much of the time may be working inside properties, operatives will be regularly required to work outside, conducting maintenance and repairs to properties, including to external drainage, brick and blockwork, glazing, fencing and groundworks.

An employee in this occupation will be responsible for performing planned maintenance and responsive repairs to properties, maintaining a high level of quality to the works they complete, providing maximum satisfaction to customers, clients, staff or residents within those properties. Generally, operatives work alone, but receive their direction from their supervisor or manager who selects and allocates jobs relative to the skills and experience of the operative. If on arrival the job is not as originally outlined, operatives have the responsibility to recognise their own level of competence, and report back to their supervisor or manager who will make the decision to amend the works required within the competence of the operative or assign the job to a more senior colleague or specialist professional.


  • 24 months, not including EPA (outlined below)

What will I achieve?

  • The level 2 apprenticeship as a property maintenance operative
  • Other bespoke, CPD qualifications as agreed by the employer and TVA
  • Maths and English, functional skills level 1 (level 2 encouraged) if the apprentice has not achieved a grade C/4 or above at GCSE or equivalent

How am I assessed?

An apprenticeship is assessed through end point assessments. This is where an independent assessor from a separate organisation will visit you to put you through a range of different assessments. Sometimes these can be workplace observations, interviews, professional discussions, projects, examinations and more. The apprenticeship you are studying will determine the type of assessments you undertake. Which you will be fully briefed on and prepared for during your apprenticeship studies


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